13 DOs and DON’Ts for a positive candidate experience
After discussing with lots of candidates and interviewers the conclusion is that there are a lot of interesting things to pay attention to and others to avoid during recruitment discussions. We put together a list of 13 DOs and DON’Ts to help you create a positive candidate experience during interviews.
So, put on your interviewer’s hat and enjoy the list below.
Make sure you DO
- smile and make eye contact from time to time
- ask open-ended questions
- focus on one question at a time
- speak 20% and listen 80% of the time
- build on your candidate’s pluses, not on the minuses
- control the interview
Make sure you DON’T
- frown, roll your eyes and/or have a passive-aggressive attitude
- ask YES/NO questions or suggest the answer in the question
- be biased (remember that it’s all about the candidate, not about yourself)
- stereotype your candidate (nerd, tattooed, old, bold, blonde, etc.)
- feed the candidate to the wolves (this is not Game of Thrones, be kind and emphatic)
- let the candidate badmouth past employers
- share information about the candidate with other persons outside the selection process (GDPR)
By far the most important advice I would like to share with you is to keep an open mind and transform each interview in a positive experience both for the candidate and for you as an interviewer.
P.S. If you’re a recruiter, you will surely love going through these DOs and DON’Ts as well.